Privacy Policy

1. Who We Are

Catnap Branding Agency ("we", "us", "our") operates the website at catnapbranding.com. We provide brand strategy consulting services to business owners. This policy explains how we collect, use, and protect your personal information.

For any privacy-related questions, contact us at: support@catnapbranding.com

2. Information We Collect

We collect information in two ways:

Information you provide directly:

• Name and email address submitted through contact forms
• Questionnaire responses submitted through invite links
• Payment information processed through PayPal
• Any other information you choose to provide

Information collected automatically:

• Pages visited and time spent on them
• Referring website or source
• Device type (desktop, mobile, tablet)
• Country of origin (approximate, based on IP)
• Session and interaction data

Automatic collection only occurs if you consent via our cookie banner. You may decline at any time.

3. How We Use Your Information

• To respond to enquiries and deliver our consulting services
• To process payments for services
• To send service-related emails (e.g. invite links, confirmations)
• To understand how visitors use our website and improve it
• To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies & Analytics

We use PostHog, a privacy-focused analytics platform, to understand how visitors interact with our website. Analytics are only activated if you accept cookies via our consent banner.

PostHog collects anonymised data including pages visited, session duration, device type, and referral source. It does not collect personally identifiable information through analytics.

You can withdraw your consent at any time by clearing your browser's local storage for this site. If you decline, we will ask again after 14 days.

5. Third-Party Services

We use the following third-party services to operate our website:

• PostHog — website analytics (consent required)
• Supabase — secure database hosting for form submissions and content
• PayPal — payment processing (governed by PayPal's own privacy policy)
• Resend — transactional email delivery

Each provider operates under their own privacy policy and data processing agreements.

6. Data Retention

Form submissions and questionnaire responses are retained for as long as necessary to deliver the requested service, and for up to 2 years thereafter for record-keeping purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access data we hold about you
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to withdraw consent for analytics at any time
• The right to lodge a complaint with a supervisory authority (if you are in the EU)

To exercise any of these rights, please contact us at support@catnapbranding.com.

8. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.